Archive Monthly Archives: August 2017

Why a Paging System is Necessary for Your Business

Does your business need a paging system? The answer may surprise you.

With the advent and popularity of cell phones and tablets, do we still need to rely on the old school technology of a paging system? Yes, we 100% do. There is still some room for some old school in the modern workplace.

Here are a few reasons.

Paging Systems Keep the Healthcare Industry Moving

This is one industry that needs to get every cent of value out of every dollar they spend. So they can’t exactly issue every doctor, nurse, admin and orderly an iPhone.

At the same time, most hospitals are massive in size, with lots of “dead spots” where wi-fi and cell coverage are a problem. In life and death situations, you need your staff fully connected at all times.

Paging Systems Keep the Construction Industry Safe

Construction workers are incredibly vulnerable and put their lives at risk seemingly every day.

Consider that the Occupational Safety and Health Administration (OSHA) reported that in 2013 alone:

  • 20% of occupational fatalities in the US were in construction
  • That adds up to 800 fatalities in just one year
  • The most common injuries were falls, struck by an object, electrocution, and caught-in/between
  • These “Fatal Four” were responsible for more than half (64.2%) of all incidents

Response time is crucial when any of these incidents occur. So having a paging system that’s accessible anywhere and any time can help keep your construction workers safe.

Security and Safety

Businesses that take their employees’ safety seriously will still rely heavily on a paging system.

The Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI) has reported that 4,679 fatal workplace injuries occurred in the United States in 2014. They added that 403 were workplace homicides.

Duress alarm systems can instantly send for help when a dangerous situation arises, and are widely used in:

  • Schools
  • Courthouses
  • Detention Centers
  • Healthcare facilities

You also need to consider the safety of your isolated or lone workers. Without coworkers or anyone else nearby, they’re in danger of injuries and crimes, with nobody there to help them.

You can also protect your business and property with the latest in video security technology and surveillance equipment. Protect what’s important to you!

Saving Money on Phone Systems

Today’s businesses can also take advantage of SIP trunking to save as much as 30% on their phone-related spending.

A SIP trunk is a VoIP connection between a private phone system and public switched telephone network (PSTN) using the Session Initiation Protocol (SIP) standard.

A lot of businesses are seeing the value of this technology, as it’s estimated that 4 out of every 10 businesses will be routing 100% of their voice traffic through SIP trunks by the year 2018.

Ready to See what Paging Systems Can Do for Your Business?

These are only a handful of the reasons that paging systems are still one of the most important technologies in today’s workplace. Let us show you how it can help you.

South Bay Communications & Security is a full-service telecommunications company, and we’re available 24/7 to clients in Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News, Hampton, and throughout Hampton Roads.

Click here to get in touch with us.

Tips for Creating Polished Business Voicemail Greetings

When someone calls your company, your business voicemail greetings are likely the first impression they’ll have of you and your business.

Sure, ideally you would be around to take the call. But for the times you’re not, you’ll need a professional, courteous message that ensures that your first impression is positive.

Read on, to learn how you can up your voicemail game and create a friendly, polished greeting.

How to Create the Best Business Voicemail Greetings

Most professionals are busy throughout the day and often miss calls from potential clients and customers. For this reason, creating business voicemail greetings is hugely important.

Here are some top tips for creating a voicemail greeting you can be proud of:

Keep It Short

In today’s society, people have shrinking attention spans. That’s why it’s important not to waste your caller’s time. Instead, make a quick list of what it is you want to say. Maybe you’d like to let them know who they’ve reached, and thank them for calling, before promising to ring them back.

Keep this list in front of you while recording your message, and you’ll be less likely to ramble. Aim to keep your message no longer than twenty or twenty-five seconds.

Limit Noise

If you record your business voicemail greetings in a busy bar or the subway station, it’ll be obvious to your callers. Loud music, background conversation, and traffic don’t inspire much confidence in your professionalism.

Being aware of your background noise is critical. Otherwise, you could risk losing out on an opportunity to demonstrate that you’re a professional. You also risk making your caller feel unimportant.

Record your voicemail message in your home or office, or somewhere quiet. It’ll only take a few minutes but will make a huge difference.

Be Unique

Your business is unique, so your voicemail greeting should be too. Your callers hear generic messages every day, so why not aim to stand out?

It’s possible to be unique, memorable, professional, and fun, all at once. Maybe add a pun, or mention something funny about your business. You may even want to include a business-related joke.

Engage With Your Callers

Every interaction with your leads and customers is an opportunity to engage with them. Sure, voicemail is more of a one-sided conversation. But you can still create a dialogue between you and your callers.

One great way to do this is to ask your callers a question. Keep it non-business related if possible and reveal something about yourself in turn. You may want to tell them your favorite food, and let them know you’ll call them back ASAP if they do the same.

By breaking down walls and being unique and different, you’re creating a human experience for the people who are calling you. Business doesn’t need to be boring, and you can still be professional while keeping it lighthearted.

Have you been practicing your business voicemail greetings? What has worked well for you? Share your experience with us in the comments section below. And if you’d like to learn more about our products and services, get in touch!