Archive Monthly Archives: September 2017

5 Trending Features in Commercial Security Systems

A recent survey found that nearly 9% of businesses fell victim to a burglary in 2016. If you’re a business owner, this is a frightening thing to think about. Your business is your livelihood and any victimization exposes you and your staff.

Many criminals have figured out how to get around traditional security features. It’s no longer good enough to simply lock the door before leaving at the end of the day. You need to take further precautions.

Popular Commercial Security Features for Your Business

Luckily, innovative advances in the commercial security industry have provided business owners with new options for protecting their property. The overall shift toward mobile technology has aided in these advances. It’s important to stay one step ahead of criminals seeking to upset your business operations.

Let’s take a look at five current commercial security features that you need to consider.

1. Wireless Technology

Security features are now going wireless. In the past, every component had to be hardwired. This meant drilling through walls and ceilings in order to run cables to a primary security component.

Using wireless features enables you to install security systems quicker and with less damage to the building. This is a great idea if you rent your property or plan on moving to a new location. Wireless components are also designed to interact with each other, so your system is always synced.

2. Touchscreen Capability

Security systems are now being designed using touch screen monitoring, putting the control in your hands. With touchscreen technology, you can arm your business remotely. These devices give you an overview of the security status of your office or property.

Touchscreen devices also allow for real time video monitoring capability. The advances in touchscreen technology have created high definition devices that are easy to read and operate.

3. Security Sensors

Multiple security sensors are especially useful if you own a large office or a business with warehouses or storage units. Sensors help ensure that all areas are protected from different types of intrusions.

Motion detectors along with window and door sensors will provide great coverage and alert you if a break in has occurred. Today, sensors are going wireless and can be synced up to your touchscreen system.

4. Smartphone Controls

Everything seems possible on a smartphone. Commercial security systems are no exception. Now you can have quick access to the security status of your business anytime you want.

Smartphone controls allow for arming capabilities and video monitoring. Your smartphone will also be alerted if there is a problem at your business. This feature allows you to streamline the entire security setup.

5. Video Monitoring Devices

The use of video surveillance equipment as a security precaution is still on the rise. Innovations in video capability and quality have turned video monitoring into an invaluable resource.

Surveillance cameras are now able to be controlled with tablets, smartphones and laptops. This brings a new level of convenience and coverage when it come to keeping an eye on your property.

Keep Your Business Secure

The features that are now available for commercial security systems allow for maximum protection with greater convenience than ever before. It’s now imperative that you take advantage of current tools in order to protect your business against seasoned criminals.

South Bay Communications and Security cares about your well-being. We provide security solutions for businesses and residential properties. Contact us today to discuss your options.

5 Things to Remember When Buying an Office Phone System

No one uses the phone anymore, right?

With people canceling landline service for mobile phones and using live chat for customer service, you might think your office phone is obsolete, right?

Think again.

The office phone is still the best way for your customers and partners to reach you. But it’s not enough to simply have a phone system. You need the right system.

In this article, we’ll look at what you need to remember when buying a phone system that works for you.

Scalability is Key

A stupid question: you want your company to grow, right?

You’re going to need a phone system that can grow with your company.

If you purchase a system that lacks scalability, then you would need to buy a completely new system when you outgrow its capabilities.

Save yourself the headache (and the money) and buy a phone system that is easy to expand.

All About Those Features

Not every office phone system is built the same.

Some systems offer a number of features like an automated call menu, touchscreen, and AI-transcribed voicemail. Others are glorified payphones.

Your office might not have much use for the flashiest new features, but it’s important that you don’t limit yourself.

For example, if your phone system offers easy call forwarding to mobile devices, your staff will have more freedom to work remotely.

But every business is different. What does your company need?

Before you spend money on a new phone, make sure that the system fits your company’s needs.


You know what’s almost as important as a phone system’s features?

The usability of those features.

If your phone is so complicated that your receptionist can’t figure out how to transfer calls, then it doesn’t matter how many lines you can add.

The ideal office phone needs to be user-friendly. Don’t get stuck with a system that will require hours of training before your staff can figure out how to set a voicemail greeting.

Make sure you get a phone system that makes it easy to perform simple tasks, like placing calls on hold, storing numbers, and changing the volume.

Non-user-friendly phones don’t just waste valuable time. They also breed frustration, which lowers morale and saps productivity.

Don’t Forget Data Storage

In this digital age, everyone is obsessed with data storage.

But you might not realize how important your phone system’s storage capabilities are.

If you do a lot of business with companies in other time zones—especially international—a lot of your calls will be going to voice mail.

If your phone’s storage capabilities aren’t up to snuff, you can end up missing important calls because your mailbox is full.


There’s been a lot of talk about VoIP (Voice Over Internet Protocol) lately.

But what exactly is it?

The traditional PSTN (Public Switched Telephone Network) transmits calls through physical wires over a complex, outdated infrastructure.

VoIP, on the other hand, transmits call data over the internet.

Among other advantages, this makes it easily scalable. Additional phones can be added to the system without costly additions to infrastructure. Calls can also be forwarded to mobile devices when your staff works remotely.

Advances in internet technology have also made VoIP calls just as clear and reliable as PSTN.

Not Your Granddad’s Office Phone

Do you need to replace or upgrade your existing phone?

Are you wondering if a VoIP system is right for you?

Contact us today, and let us help you build the right system for you.