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December 7, 2017

The Best Digital Phone Systems For Small Businesses

When it comes to digital phone systems, small businesses have different needs to their larger cousins.

You don’t want a system intended for a large business operating across several floors because most of the functionality is redundant.

Nor do you want your employees passing the single handset back and forth, queuing to use the phone.

Small businesses are estimated to spend 20 hours per week on marketing. While much of that takes place online, you need a robust system to cope with your marketing calls.

We’ve rounded up some of the best systems to suit small businesses. Read on to discover what we chose!

The Cloud-Based System – 8×8

8×8 digital phone systems provide their cloud-based service through a Voice-over-Internet Protocol (VoIP) system.

You won’t need lots of hardware clogging up your office, which can be a concern for small businesses. The only requirements are IP phones and high-speed internet.

They work with a range of call carriers, and they operate 15 global data centers. If one goes down, your information transfers to another to maintain your service.

Your employees also get their own direct line, so callers won’t tie up the main business number. You’ll need to pay a monthly fee per user, but you get a lot of features for your money.

The Analog-Compatible System – VTech ErisTerminal

Perhaps a cloud-based solution doesn’t suit your business location. If your offices still have traditional telephone wiring, this system still supports analog extension phones. But you can also run wireless models if you don’t have access to nearby Ethernet cables.

The system gives you the option to host your phone systems in the cloud if that works best for you.

The ErisTerminal is such a good choice because of its flexibility. But it’s also easy to expand up to 500 extensions so the system can grow with your business.

Scalability is a key point to remember when choosing a phone system.

The Smartphone-On-Your-Desk System – ESI ePhone 7

Are you used to using a smartphone you get confused by desk phones? The ESI ePhone 7 is the choice for you.

The touchscreen display behaves just like a smartphone. You can bring up contacts using their name or number.

It also means you can dispense with programming the phones using buttons. With a couple of taps, you can access your call history, contacts, or voice mail.

Best of all, the phones update themselves with upgrades. Just leave them to what they do best.

It may seem like a lot of technology for a small business. But when your staff feels confident using that tech, they’ll be far more productive.

We Can Help You Find Digital Phone Systems to Suit You

With so many choices, it can be difficult to know which system suits you best.

Cloud-based or traditional set-up? Do you need an additional mobile app or just the extensions? So many options!

If you’re not sure which digital phone systems are best for your business, give us a call. We’ll help you find, install and maintain the system that will help your business flourish.

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Stephanie Calway

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