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May 3, 2018

How to Choose The Right Small Business Phone System

What if making one change could completely transform your business?

It may sound a little dramatic. However, choosing the right small business phone system is a complete game changer for your company.

Many businesses do not know how to pick the office phone systems that are right for them. Keep reading to discover how to do that!

How to Pick the Best Small Business Phone System

Before you can explore the different phone system options, you must first figure out what your exact needs are. This dictates which office phone systems are right for you.

For instance, you need to determine if you want to have phones that are connected to a landline or if your business could (and should) rely on mobile phones instead. You must also determine if you want to go with a local telephone provider or use a Voice Over Internet Protocol system instead.

Keep going to discover more about each of these and what the pros and cons of these choices are.

The Landline Option

Landline office phone systems are the traditional choice. This is what both your parents and your previous employers had, and you’re likely to already know your way around the system.

The benefits of a landline is that costs are typically low, and you may be able to negotiate even better deals with the local phone company. Furthermore, that same company will be who you can turn to in the event that anything goes wrong.

However, landlines are limited to the office itself. In a time where many jobs rely on freelancers and telecommuters, you may have many people who would never take advantage of this particular system!

The VoiP System

voice over internet protocol system (also known as VoiP) is a phone system that runs over the internet. As such, it allows users to take advantage of it from anywhere in the world.

That level of versatility is the primary advantage of a VoiP system. However, you will still need to figure out where the VoiP system will be located.

You have the option to house the system onsite at your business or to have it fully hosted on the cloud. This typically means the difference between paying a one-time fee for an onsite setup or paying an ongoing fee for cloud services.

While onsite sounds tempting, keep in mind that you will have to repair any problems onsite yourself. For cloud services, a third party will handle any necessary maintenance and repair.

One final thing to be wary about with VoiP office phone systems is that they require an internet connection at all times. If you or a remote worker are experiencing internet issues, then it can keep you from making or receiving any phone calls.

The Bottom Line

You’re interested in setting up the best small business phone system but you don’t know where to start? That’s where we come in.

At South Bay communications and Security, we have the office phone systems you need for your business to grow. To see how we can help your business transform, contact us today!

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Stephanie Calway

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  1. I can see how a business could really benefit from getting the right phone system. Getting some help from a professional could allow them to be more efficient. I liked what you said about how they should determine what system they want to work with.

  2. It's great that you talked about how it's important to know what are your business's communication needs to choose the best phone company for it. I believe that having the right communication system is key for any company. Otherwise, how could they communicate to their clients or their vendors? Plus, it'll be a deal-breaker if the phone system would break down regularly. That's why I agree with you on how important it is to choose the right phone company provider.

  3. I love how you said that VoIP phone systems are beneficial because of the versatility that comes with them using the internet. I would imagine that a business would need to get the phone system from a reliable supplier in order for it to be fully successful. Thank you for your article about choosing the right phone system for a small business.

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