South Bay Communications & Security

About Us

Our mission is to connect and protect your business with today’s technology while building relationships and providing the best customer service.

South Bay Communications & Security is a leading security systems company based in the Hampton Roads region for 24+ years. Our expertise encompasses the full spectrum of security solutions, including planning and design, installation, repair, and maintenance services for a range of commercial and industrial properties across the seven cities that make up Hampton Roads, and nationwide.

Our reputation is built on our commitment to building long-term relationships with our clients, and delivering specialized and innovative security solutions that meet their unique needs. Our portfolio includes best-in-class electronic and security solutions, such as access control and management systems, intercom and telephone entry systems, alarm systems, fire systems, and video surveillance systems.

Our Services

Our Mission Statement:

Our mission is to connect and protect your business with today’s technology while building relationships and providing the best customer service.

Our Core Values

At South Bay Communications & Security, we are always striving to be great, and at our core, we encompass values that we believe allow us to do that within our company as well as our community. These include:

<autoplay speed=3></autoplay>Accountability

South Bay values individual as well as team responsibility for upholding and honoring commitments to our clients.
Responsiveness:

With the services we provide our clients, being actively responsive and providing concise updates is imperative.
Being Transparent

SBCS embodies open, upfront, and honest communication within our organization and with each of our clients.
Giving Back

South Bay’s commitment to our local nonprofits is built into who we are as a company. We serve the people of our communities through several organizations and our staff is privileged to work alongside them at numerous events throughout the year.
Value Relationships Above Business

We treat everyone, from our own team members to our customers with the utmost respect. We value long-term relationships over any short-term gain.
Stellar Customer Service

From the first call to the final testing and beyond, we guarantee friendly, timely service for 100% customer satisfaction.

Our Story

The year was 2000, and three people sat huddled around computers in a garage in Chesapeake with a singular focus—to build an exceptional communications company that could stand the test of time. It was then that brothers, Chris and Wally Bruce, along with Wally’s wife, Kim, launched South Bay Communications, Inc.

Chris and Wally weren’t new to growing a business -- it’s in their blood. As preteens they worked with their father and grandfather in the family business, so they’ve long understood how to work hard for something, and how to work together.

After going their separate ways in college, Chris and Wally found a way to team up again in adulthood. After graduating from ODU, Wally found an opening at what used to be called an “interconnect company” (what people more commonly know today as communication companies). This position as a field technician allowed Wally to learn all the ins and outs of structured cabling, and all the pieces that worked to create complex business connections. In 1997, Wally’s company was hiring for technicians, so he asked Chris to relocate to Chesapeake. Shortly thereafter, the brothers were reunited, and it was then the two brothers realized that with their skillsets, they could start a venture of their own.

Since then, Chris and Wally have worked diligently to build a foundation that would allow their business to not just function, but to flourish. By building a foundation of long-term, loyal customers and dedicated employees, South Bay has steadily grown over the years adding the security division in 2008 and fire division in 2022. It was also in 2008 when the company rebranded to what we know today as South Bay Communications & Security.

Today, Chris and Wally no longer operate out of their garage. They now have close to 50 employees and are headquartered out of the Greenbrier section of Chesapeake. They also recently purchased a standalone building off Yadkin Road.

In their 20+ year tenure, South Bay has been able to assist hundreds of businesses with their communication and security needs and has become a highly trusted and dependable name in the industry. Our portfolio includes best-in-class electronic and physical security solutions, such as access control and security management system, intercom and telephone entry systems, alarm systems, security cameras, video surveillance systems, and fire systems.

“When we give a bid it’s by design, not just giving the lowest bid. We fully believe our job is to take care of the customer and build that relationship, and that will lead to long-standing connections.” - Chris

South Bay’s unwavering commitment to build relationships with our customers has led us to being a staple in our local community. There has always been a desire to help other people, no matter who they are. “Once you’re a client of ours, we’re going to support you in whatever ways we can in the community.” – Wally

With a collective goal of connecting and protecting businesses with today’s technology and a shared mission of creating a lifetime of relationships, both brothers look forward to continuing to do both for as long as they possibly can.