"Erica, I really appreciate you taking the time to train me on several of the things, it was very helpful. I wish that everyone I come into contact with was as helpful as you were. Have a great day, and thanks again."
"Chris Gustin has been extremely helpful in the process of getting our security system at ACM set up. He has taken calls while off work and at home with his family, has come in to take a look at our system, and has been extremely helpful in training the staff here. His customer service is through the roof and he has been a pleasure to work with. He definitely deserves the recognition!"
"We are at the end of this install and I wanted to take this time to personally thank each and every one of you, you all worked so hard in configuring and setting up our new phone system and want you to know how much we appreciate all that you have done for us. I’m so glad we were able to resolve this, since bringing South Bay to DNB knowing my relationship with you all previously I knew you were a good team and wanted you here with me. Very rarely do you find a company that will go all the way to take care of a customer as you all have done for DNB. Thanks again for everything."
"Many thanks for all your efforts to resolve the conference call issue. The entire SB team is professional, sharp and always looks out for us … Wally and Chris should be proud."
“I just wanted to follow up on our opening today. Thanks to the excellent service delivered by Skip, Jim and Jamie things went off smooth. Skip and Jamie where extremely personable, professional and helpful in getting the environment functioning right. And, as always, Jim always makes me look good and has my every confidence when he’s on the job. He’s a real credit to South Bay Communications.”
“I truly value professional business relationships and never in the 15+ years that I have know the Bruce brothers have I had and issue that was not resolved or felt like my concerns a client were not being addressed. I can say that level of service is hard to come my in today’s me centric business world and I appreciate the care and concern that South Bay gives to their client base.”
“South Bay Communications & Security has greatly reduced the stress on me in dealing with our electronic security needs. Their knowledge of electronic security systems and overall customer service attitude are why I’ve contracted with them for more than five years with my company as well as my church. In the past, I’ve used other electronic security companies that had the same ability to perform the service, but South Bay’s attention to detail, customer service, and quality of equipment surpassed them all.”